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Close Call us today! 712.580.5800 Bill Pay About Careers at SMU Application Current Openings Community Links Customer Newsletters History Industry Links Observed Holidays Our Employees SMU Board of Trustees SMU Leadership Vision and Misson Water Water Rates Consumer Confidence Report Project Updates Map Electric Residential Rates Commercial Rates Report Streetlight Outage Energy Efficiency Project Updates Map Communications Television Service Television Rates Tech Support Ultimate Channel Lineup Channel 3 Internet Service Residential Rates Internet Technical Support Commercial Rates Telephone Service Residential Rates Commercial Rates Tech Support Calling Features Customer Service Billing & Payment Information New Customer Info Customer Privacy Verification Form Residential Service Rates Commercial Service Rates Project Updates Map Contact Select Page The Spencer Channel 3 Webcast Follow the Spencer Tigers home events live on The Spencer Channel 3 on SMU cable or on The Spencer Channel 3 Webcast! Click here! Smart Management. Smart Life. SmartHUB. SmartHub is a web and mobile app that allows you to do business with us like never before! Sign up or log in Bill Pay the Easy Way Pay your bill the easy way with SMU’s bank payment plan! LEARN MORE Electric Reliable, affordable electric service in Spencer since 1901 Read More Water Providing quality water to the Spencer community Read More Internet Fast internet options for all of your connected devices Read More Telephone From local telephone to long distance services, we’ve got you covered Read More TV HD, multi-room DVR, local programs…something for everyone Read More Latest News Keeping you up to date on our projects and information Read More QUICK LINKS Channel 3 Website Compass SmartHub Customer Service Channel 3 Webcast Electric Outage Map OUR MISSION: KEEPING YOU CONNECTED In November of 1942, the citizens of Spencer voted to place the management and control of the city’s electric and water utilities in the hands of a Board of Trustees. Thus a new entity-Spencer Municipal Utilities was born. The citizens of Spencer were called to vote again in 1997 to establish a municipal communications utility to be owned and operated on behalf of the citizens by Spencer Municipal Utilities. After the vote on May 6, 1997, SMU added the communications utility for cable, internet and telephone service. SMU continues to provide for the community of Spencer in the years to come with updates to technology and the services we provide. READ MORE OFFICE HOURS Office Hours Monday: 8:00am-5:00pm Tuesday: 8:00am-5:00pm (Open at 9:00am May 14) Wednesday: 8:00am-5:00pm Thursday: 8:00am-5:00pm Friday: 8:00am-5:00pm Saturday: Closed Sunday: Closed Serving the Community of Spencer Since 1942 Spencer Municipal Utilities LATEST NEWS Spencer Municipal Utilities Recognized for Reliable Electric Service to the Community Spencer Municipal Utilities (SMU) has received national recognition for achieving exceptional electric reliability in 2023. The recognition comes from the American Public Power Association (APPA), a trade group that represents more than 2,000 not-for-profit,... Spencer Municipal Utilities Recognized for Reliable Electric Service to the Community Spencer Municipal Utilities (SMU) has received national recognition for achieving exceptional electric reliability in 2023. The recognition comes from the American Public Power Association (APPA), a trade group that represents more than 2,000 not-for-profit,... read more Spencer Municipal Utilities Honored with National Award for Outstanding Safety Practices Spencer Municipal Utilities has earned the American Public Power Association’s Safety Award of Excellence for safe operating practices in 2023. The utility earned a gold award in the category for utilities with 30,000-59,999 worker-hours of annual worker exposure.... read more Planned Maintenance – March 7, 2024 We have a planned maintenance window Thursday, March 7, 2024 from 12:01 am to 5:00am. Please note some customers will notice brief internet, television, and phone outages during this time. We apologize for the inconvenience as we’ve tried to schedule it during a time... read more Sun Outages-Late February to Early March 2024 Twice each year, in the spring and in the fall, cable companies experience a phenomenon known as sun outages.” A sun outage occurs when a satellite from which we receive TV programming becomes directly in line with the Sun, and interference from the Sun’s... read more VIEW ALL Spencer Municipal Utilities 520 2nd Avenue East, Suite 1 Spencer, IA 51301 Popular Pages Residential Service Rates Commercial Service Rates Report A Streetlight Outage Spencer Channel 3 Project Updates Map Quick Links Channel Lineup Energy Efficiency Newsletters Online Bill Pay Public Files Project Share Payment If you feel that you have processed a payment in error, please contact our customer service at 712.580.5800 or email us to request a refund. 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